Demirbaş, E. Customer Relationship Management (CRM) Importance for Banking: Examples from Turkish Banks During the Year. 2023. In History of Accounting, Management, Business and Economics, Volume I , Springer, Singapore, 83-100.

Demirbaş, E., (2023). Customer Relationship Management (CRM) Importance for Banking: Examples from Turkish Banks During the Year. History of Accounting, Management, Business and Economics, Volume I (pp.83-100), Singapore: Springer.

Demirbaş, ESRA. "Customer Relationship Management (CRM) Importance for Banking: Examples from Turkish Banks During the Year." In History of Accounting, Management, Business and Economics, Volume I , 83-100. Singapore: Springer, 2023

Demirbaş, ESRA. "Customer Relationship Management (CRM) Importance for Banking: Examples from Turkish Banks During the Year." History of Accounting, Management, Business and Economics, Volume I , Springer, 2023, pp.83-100.

Demirbaş, E. (2023) "Customer Relationship Management (CRM) Importance for Banking: Examples from Turkish Banks During the Year", History of Accounting, Management, Business and Economics, Volume I . Singapore: Springer.

@bookchapter{bookchapter, author ={ESRA DEMİRBAŞ}, chaptertitle={Customer Relationship Management (CRM) Importance for Banking: Examples from Turkish Banks During the Year}, booktitle={ History of Accounting, Management, Business and Economics, Volume I}, publisher={Springer}, city={Singapore},year={2023} }